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Excel Letting offer a professional, yet friendly high standard of service at all times by fully qualified staff.

Owner, JoAnn McIntosh, has over 20 years’ experience in the private rental business and knows how important it is to provide the highest quality of service at all times.  JoAnn is an ARLA award winning letting agent, and ‘all’ of our staff receive ongoing training to ensure they are fully qualified on the advice they give to you.

When choosing a letting agent, it is important you get it right as, ultimately, you are responsible and if your agent gets it wrong it all falls back on you as landlord.  People hear so many horror stories about letting, but that’s only because they aren’t given the right advice at the start.  Don’t let this happen to you.  There are more success stories – make sure yours is one of them!

We provide a ‘Full Management Service’ or a ‘Tenant Find’ service.  Our fees are transparent and there are no hidden costs.  We work to stringent management processes and ensure you are kept up-to-date at every stage before, during and after any tenancy.

Whether you have one property, or a large portfolio of properties, we will keep you updated  on all regulations in an ever changing private rented housing market.

For further information please contact us and we will be happy to help you in any way we can.

Our promise – we Excel in letting, we’ll Excel for you!

Fully Managed Service

For an initial fee of 40% + vat then 10% + vat management fee from month 2 and thereafter. Includes Rent Guarantee Cover (no excess, rent paid until vacant possession, plus legal costs paid – ** subject to terms and conditions).

Our fully managed service also includes the following:

  • Marketing/Advertising
  • ‘To Let’ board/poster
  • Accompanied viewings
  • Tenant referencing
  • Tenancy preparation/Legal notices
  • Detailed inventory/Schedule of condition
  • Tenancy Deposit Scheme regulations
  • Change of utilities/Council Tax
  • Rent collection
  • Routine and final inspections
  • Maintenance/dilapidations issues

Tenant Find/Let Only Service

For a one-off fee of 75% + vat our tenant find-let only service includes the following:

  • Marketing/Advertising
  • ‘To Let’ board/poster
  • Accompanied viewings
  • Tenant referencing
  • Tenancy preparation
  • Legal notices

Excel Estate Agents – Excellent Service

+ Important information for all landlords

**Important information for all landlords

**Tenancy deposit schemes regulations now in force in Scotland as from 2nd July 2012

On 7th March 2011 the Tenancy Deposit Schemes (Scotland) Regulations came into force. These regulations have changed the way in which we need to deal with deposits. Since 2nd July 2012, landlords/agents in receipt of a tenancy deposit must transfer the total amount to one of three licensed operators, who will hold the deposit until the end of the tenancy. At the end of the tenancy we will need to agree with the tenant how the deposit should be allocated and advise the scheme holding the deposit. The scheme will then repay the deposit in accordance with the agreement, unless there is a dispute between the parties over the deposit allocation.

It is imperative that your inventory / schedule of condition is detailed and accurate, and contains as much evidence as possible showing the condition of the property at entry by the tenant.  If a dispute arises at the end of the tenancy the scheme will ask for evidence from all parties as to how they feel the deposit should be allocated and the scheme will then carry out an adjudication process and issue a draft report for review by all involved. Once comments have been received there will be a final decision and the scheme will pay out the deposit in accordance with that decision. This means that there will be delays in landlords and tenants getting their deposits back, particularly if there is a dispute.

The dates by which landlords/agents must pay deposits to an approved scheme and provide information to the tenant vary, depending on when the deposit was received.  The first date is 13 November 2012, but you may have until 15 May 2013.  To ensure you are complying with the law and get the deposit transferred by the correct date please contact us for further information.

  • Landlords can face a fine of up to 3 times the amount of deposit paid if the money is not paid to any one of the schemes by the timescales set.
  • Please note it is the ultimate responsibility of a landlord to ensure the deposit is transferred.  If you are currently using an agent please check with them that the money is transferred by the timescales set
  • The regulations apply to all new deposits taken from 2nd July 2012 and all deposits previously paid prior to this date.